When we speak, people can understand what we’re saying because we change the tone of our voice, raise an eyebrow, or take a pause. For a reader to understand what we’ve written, we need to change our tone. How do we do it? By using punctuation.

As we continue to adapt to the new paradigm, we must adjust to the limited ability to meet face to face, while remembering how important this activity is to creating a longstanding relationship. Here are six suggestions for pivoting and making the most of your business development efforts.

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