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Good Services, Managing Business Start-Ups, How to Talk to Anyone 3 Books Set TheKissQuotient and a more confidentDescription Condition: BRAND NEW Format: Paperback Good Services: How to Design Services That Work Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a 'good' service is and how to design one. This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a 'good'